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Pricing

Most products just need a Base Price, which you set on the product's Pricing tab in Products. When you need more, such as cheaper prices for bigger groups or different prices per age group, use a price ruleset. A price ruleset is a named set of pricing rules that you attach to one or more products.

Open Pricing & Promotions → Pricing Rules in the admin navigation. The page is called Pricing Management.

Price rulesets​

Pricing Management page listing the "Group & weekend pricing" ruleset in EUR with 3 rules, 0 variants, 0 addons, Active status, and View Rules, Edit and Delete actions

Each ruleset row shows its Name and description, Currency, number of Rules, the Variants and Addons that use it, Status (Active or Inactive) and Created date. Use Search, Currency and Status to filter the list.

Create a ruleset​

  1. Click Create Price Ruleset.
  2. Enter a Name, for example "Weekend Rates".
  3. Optionally add a Description of when the ruleset should be used.
  4. Choose the Currency: EUR, USD, GBP or SEK. It should match your venue's currency.
  5. Leave Active ticked.
  6. Click Create.

Use Edit to rename a ruleset, change its currency or switch it to inactive. Delete removes it permanently. You can't delete a ruleset while variants or add-ons are still assigned to it.

Add rules to a ruleset​

Click View Rules to open the ruleset.

Price ruleset detail for "Group & weekend pricing" showing a Base Price rule of 120.00 euros at priority 0, a Time Window rule with a 15% modifier and 2 windows at priority 5, and a Party Size Tiers rule with 3 tiers at priority 10

The table lists every rule with its Rule Type, Priority, Modifier, Status and Conditions summary (for example "3 tiers" or "2 windows").

  1. Click Add Price Rule.
  2. Choose the Rule Type (see below). You can't change the type of an existing rule later. To change it, delete the rule and add a new one.
  3. Fill in the fields for that type.
  4. Set Priority. Lower numbers come first, and 0 is the highest priority.
  5. Leave Active ticked. Untick it to turn a rule off without deleting it.
  6. Click Create Rule.

Rule types​

Base Price​

One fixed price, in the ruleset's currency. Every ruleset should have a Base Price rule as its fallback.

Party Size Tiers​

A price per person that depends on the size of the group. Click + Add Tier for each tier and enter:

  • Min and Max (optional) party size
  • Price/person

Leave Max empty on the last tier to cover every bigger group (for example "6+"). The booking total is the tier's price per person multiplied by the party size.

Example:

Party sizePrice/person
1 to 330.00
4 to 726.00
8+22.00

Participant Type Pricing​

A different price per person for each participant type, for example adult, child and senior.

  1. Click Add Participant Type and pick a type.
  2. Enter its Price Per Person. All prices must be greater than zero.
  3. Repeat for each type.

The editor shows an Example Calculation for two participants of each type. The booking total is each type's price multiplied by how many people of that type are booked.

The product must allow those participant types. You set this under Advanced Pricing Options on the product's Pricing tab, and you manage the types themselves under Catalog → Participant Types.

Time Window​

A price adjustment for set days and times, for example a weekend or evening surcharge. Click + Add Window for each window and pick the Days of Week, Start Time and End Time. Then choose a Modifier Type:

  • Fixed Amount: adds the amount (use a negative number for a discount)
  • Percentage: adds a percentage, for example 15 for +15%
  • Multiplier: multiplies the price, for example 1.2

Label Modifier​

A price adjustment for time slots that carry certain labels (from Catalog → Labels). Pick the labels under Select Labels, then choose the Match Type:

  • Any: the slot must have at least one of the labels
  • All: the slot must have every selected label

Then set the Modifier Type and Modifier Value in the same way as for time windows.

caution

At the moment, Time Window and Label Modifier rules created on this page may not change the price customers see at checkout. Before you rely on one, make a test booking at a matching time or slot and check the price.

How the price is worked out​

When a product has a ruleset, the price comes from the ruleset instead of the product's base price:

  1. If the booking has a participant breakdown and the ruleset has a Participant Type Pricing rule, that rule sets the price.
  2. Otherwise, the Party Size Tiers rule is used if a tier matches the party size.
  3. Otherwise, the Base Price rule is used.
  4. Any matching time-based adjustments are applied on top.

If a ruleset has more than one rule of the same type, the one with the lowest Priority number is used. Rules only count while they are Active.

Attach a ruleset to a product​

  1. Open the product in Products and go to the Pricing tab.
  2. Expand Advanced Pricing Options.
  3. Choose the ruleset under Price Ruleset. A badge confirms "Price ruleset will override base price".
  4. Save the product.

To go back to simple pricing, choose None (use base price).

  • Promotions: discount codes and automatic discounts on top of these prices
  • Add-ons: extras with their own prices