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Checkout offers

Checkout offers are special deals shown to customers in an Offers step just before they review their booking. An offer sells one of your existing add-ons, usually at a lower price. Offers work across products, so one offer can appear on every booking.

Open Catalog → Checkout offers.

Checkout offers list with one active offer, Birthday cake 20% off, priced at 40 euros with the normal 50 euros struck through, shown for all products, always active, accepted twice

How offers are shown​

  • At most three offers are shown per booking, in the order of the list.
  • An offer is skipped automatically in these cases:
    • the customer already chose the add-on as a product add-on
    • the add-on is out of stock
    • the booking falls outside the offer's targeting
    • the underlying add-on is inactive (the list then shows Add-on is inactive — offer not shown)

The list shows each offer's Price, who it's Shown for, its Active period, how many bookings have Accepted it, and its Status.

Create an offer​

  1. Click + New offer.
  2. Choose the Add-on to sell. The add-on's VAT, stock and prep-sheet entry apply. Resource add-ons and add-ons with a percentage price can't be offered.
  3. Enter the Offer price (€). Leave it blank to sell at the add-on's normal price.
  4. Show normal price struck through — shows the add-on's current price crossed out next to the offer price. It only appears when the offer price is lower.
  5. Under Texts, you can give the offer its own Title and Description in Finnish and English. Empty fields use the add-on's name and description.
  6. Under Who sees it, narrow the audience. Leave a field empty to include everyone:
    • Sites, Products and Product tags
    • Visit date from / Visit date to — the date of the visit, not the date of purchase
    • Min. group size / Max. group size
  7. Under When it is shown, set Show from and Show until (optional). With neither set, the active period shows Always.
  8. Leave Active on and click Save.
caution

The struck-through price is always the add-on's current price. If you changed that price during the last 30 days, it may not be the lowest price of the last 30 days, which EU price-indication rules require. In that case, turn Show normal price struck through off.

Order, pause and delete offers​

  • Order — use the up and down arrows at the start of each row. Only the first three offers that apply to a booking are shown, so put your most important offers at the top.
  • Pause — flip the Status switch to make an offer inactive without deleting it.
  • Edit — click the pencil icon.
  • Delete — click the bin icon. The offer stops showing immediately. Bookings that already accepted it keep their price.

Tips​

  • Create the add-on first on the Add-ons page. You can keep it off your products if you only want to sell it as an offer.
  • Use Visit date from/to for seasonal offers, such as a holiday treat for visits in December.
  • The Accepted count helps you compare offers. Swap out offers that nobody takes.